Shipping policy

For EU orders, our average shipping time is 5-12 business days from the date of fulfillment. However, please note that shipping times can vary depending on your location. For remote areas, shipping may take between 9-15 business days.

Orders are processed within 1 business day and are shipped from our UK warehouse:

Rezayy™
146 Stolberger Str.
52066 Aachen
Germany

If you have any questions regarding our shipping policy, please email us at support@rezayy.com.

Order modifications
If you need to make any modifications to your order please notify us immediately. We will make every effort to accommodate your request; however, due to the high volume of orders we receive, we may not be able to honor your request before your order is shipped.

We kindly ask that you review your order carefully before submitting it to ensure that all details are correct. If you notice any errors or need to make any changes, please contact us as soon as possible. We will do our best to assist you in making the necessary changes before your order is shipped.

Please note that once your order has been shipped, we cannot make any modifications or changes to it. We apologize for any inconvenience this may cause.

Failed Deliveries
Please ensure that you have provided us with accurate and complete shipping information, including your full name, shipping address, and contact information. Failure to do so may result in your package being returned to us, and we will not be responsible for any additional shipping costs or fees associated with the failed delivery.

In the event that your package is returned to us due to failed delivery, we will contact you to arrange for a replacement shipment. Please note that a replacement fee may apply, and we will discuss this with you before proceeding with the replacement shipment.

Shopping Cart